Privacy Policy
Last updated: November 27, 2025
Introduction
Arthandmade respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, as well as information that is automatically collected when you use our website.
Personal Information
When you contact us, request a consultation, or use our services, we may collect personal information including your name, email address, phone number, mailing address, and any other information you choose to provide. We also collect information about your furniture project requirements and preferences.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We also collect information about the individual web pages that you view and how you interact with our website.
Payment Information
If you make a purchase, we collect payment information, including credit card numbers and billing addresses. This information is processed securely through our payment processors and is not stored on our servers.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
We use your information to provide, maintain, and improve our services, process transactions, communicate with you about your projects, and respond to your inquiries.
Communication
We use your contact information to send you updates about your projects, respond to your questions, and provide customer support. We may also send you marketing communications if you have opted in to receive them.
Analytics and Improvement
We use collected information to analyze website usage, improve our website functionality, and enhance user experience. This helps us understand how visitors interact with our site and identify areas for improvement.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, and analytics. These service providers are contractually obligated to protect your information.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access and Correction
You have the right to access and update your personal information. You can request access to or correction of your information by contacting us using the information provided below.
Opt-Out
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
Data Deletion
You may request deletion of your personal information, subject to certain exceptions such as our need to retain information for legal compliance or to complete transactions.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information about our use of cookies, please see our Cookies Policy.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these facilities.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Retention Periods
Project-related information is retained for the duration of the project and for a reasonable period thereafter to provide customer support and fulfill warranty obligations. Marketing information is retained until you opt out or request deletion. Legal and financial records may be retained for longer periods as required by law.
Data Security Measures
We implement comprehensive security measures to protect your personal information, including:
Technical Safeguards
We use encryption, secure servers, firewalls, and other technical measures to protect data in transit and at rest. Our systems are regularly updated and monitored for security vulnerabilities.
Organizational Safeguards
Access to personal information is limited to authorized personnel who need it to perform their job functions. We provide regular training on data protection and privacy practices.
Physical Safeguards
Our facilities are secured, and physical access to systems containing personal information is restricted and monitored.
Your Privacy Rights by Location
Depending on your location, you may have additional privacy rights under applicable laws, such as the General Data Protection Regulation (GDPR) in the European Union or the California Consumer Privacy Act (CCPA) in California.
GDPR Rights
If you are located in the EU, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability regarding your personal information. You also have the right to lodge a complaint with a supervisory authority.
CCPA Rights
If you are a California resident, you have the right to know what personal information we collect, delete your personal information, opt out of the sale of personal information (we do not sell personal information), and non-discrimination for exercising your privacy rights.
Third-Party Links
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the date at the top of this policy. We may also notify you by email or through other means if the changes are significant.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Data Processing Legal Basis
We process your personal information based on several legal bases, depending on the purpose of processing:
Contract Performance
We process information necessary to perform our contract with you, including providing custom furniture services, processing orders, and delivering products.
Legitimate Interests
We process information for our legitimate business interests, such as improving our services, website functionality, and customer experience, provided these interests do not override your rights and freedoms.
Consent
Where required by law, we obtain your consent before processing certain types of information, such as marketing communications or sensitive personal data.
Legal Obligations
We may process information to comply with legal obligations, such as tax requirements, record-keeping obligations, or responding to legal requests.
Data Subject Rights Under GDPR
If you are located in the European Economic Area, you have specific rights under the General Data Protection Regulation:
Right of Access
You have the right to obtain confirmation as to whether we process your personal information and to access that information, along with certain details about how we use it.
Right to Rectification
You have the right to have inaccurate personal information corrected and incomplete information completed.
Right to Erasure
You have the right to request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing
You have the right to request that we limit how we use your personal information in certain circumstances.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format and to transmit that information to another controller.
Right to Object
You have the right to object to processing of your personal information for direct marketing purposes or based on legitimate interests.
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
Right to Know
You have the right to request information about the categories and specific pieces of personal information we collect, use, disclose, and sell.
Right to Delete
You have the right to request deletion of your personal information, subject to certain exceptions.
Right to Opt-Out
You have the right to opt out of the sale of your personal information. We do not sell personal information, but you may still exercise this right.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights under CCPA.
Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law. We will provide information about the nature of the breach, the types of information affected, and steps we are taking to address the situation.
Third-Party Service Providers
We work with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are contractually obligated to protect your information and use it only for specified purposes.
Categories of Service Providers
Our service providers include website hosting companies, payment processors, email service providers, analytics services, and delivery companies. We share only the information necessary for them to perform their services.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Arthandmade
342 Craft Avenue
Design District, Seattle, WA 98101
Email: info@arthandmade.world
Phone: +1 (206) 555-0147